Testimonials
The Community Ecology Institute is a very happy customer of Jen Blondo and Key Process Partners. We came to connect with Jen as an actively engaged and supportive volunteer to our small but rapidly growing non-profit organization. In 2024 we transitioned from a traditional bookkeeper to KPP's financial management services, and the difference is tremendous. Jen has an incredible attention to detail, deep knowledge of financial management systems, keen insights and questions to help make the most sense of financial data and use it to make strategic organizational decisions, and is highly efficient and responsive - all while taking the time really understand what makes our organization unique and how our multi-faceted financial situation (grants, donations, revenue) impacts our mission achievement. We highly recommend Jen and Key Process Partners!
I highly recommend Jen. I found her through a Facebook group I belong to, where I was seeking an expert in PestPac software. Jen exceeded all my expectations. Initially, she assisted with report writer, but her role quickly expanded to multiple special projects. Besides helping with reports, we now rely on her for customer pricing management. She also executed a massive data update using robotic business processes, saving us hundreds of man-hours. If you're using PestPac, you won't find anyone better than Jen!
I first heard one of Jen’s talks at a conference in the PNW. Jens take on hiring practices was extremely refreshing and at a time when trying to find the right candidate every edge you can get is crucial. We hired Key process partners to work on a hiring package for our pest technician role and it was a breeze working with Jen. She is so responsive and provides a great service and product. We look forward to working with Key Process Partners in the future for many more roles! Thanks Jen!
Jen and her team provide outsourced back end services for our consulting team. Jen is friendly, smart, diligent, hardworking, quick thinking and accurate. We truly feel like Jen and her team care deeply about getting things right and providing great service.
NV Roofing engaged Jennifer and her team at Key Process Partners to conduct a search for a Director of Finance. Their professionalism and preparation in sourcing, identifying, and qualifying candidates for this role led to NV successfully hiring a well vetted candidate. Jennifer is a true partner in her approach as she provided all of the recruiting materials and processes leading the initial screening meetings allowing our team to only entertain quality candidates. We look forward to working with her on future recruitments and business development projects. Highly recommend Key Process Partners.
In the last few years we have worked with many consultants at Rest Easy Pest Control. Jen is the first consultant we’ve worked with that we’ve seen an immediate difference in our business operations. Other consultants tell us what to do but they don’t show us how and we were experiencing meeting fatigue and lack of direction. With Jen we leave each session feeling inspired, and she walks us through each step so we are able to take action to implement changes immediately. Jen has helped us with reviewing and upgrading our processes to help us become a “business in a box” so we can grow and scale as we expand the company into new territories. We have focused on and greatly improved our accountability, organizational structure, sales processes, data and KPIs, and our approaches to management and recruiting.
Jen has been remarkably consistent in her drive, her desire to get things right, and her care for those around her. She gladly offers her time to help those around her grow and develop. She’s patient with questions, thorough in her responses, and genuinely cares about making those around her better at what they do. She wants to empower those around her with the knowledge, tools, and experiences that can help them, that can make them better, and she does her best to make that happen. If presented with a problem Jen will find a solution. Her tenacity is second to none. She’ll ask good questions, offer insight, and listen – truly listen – to the feedback of others.
If a project was intricate or a huge undertaking, Jen was the first person to volunteer. You could see the wheels already turning with solutions to problems that no one wanted to tackle. Something I admire most is that she has always been someone that is open to transfer knowledge to people willing and wanting to grow. She implemented many tools and developed reporting to help the company scale at a rapid rate. Once a tool was selected, she would become the expert and then train everyone else to use it. We moved at a fast pace, and she worked long hours to help everyone keep up and succeed.
Having worked with Jen on a number of high-level projects that demanded a wide swath of expertise and talents to execute properly, I can confidently say I've never met anyone who I can lean on so reliably when my own skills as a Sr. Data Analyst aren't enough. Jen is a one-woman army who can take any project thrown at her and no matter how new of a concept or how far along in the project we were, she could adapt and become an expert seemingly overnight and often was the "spark" that rallied together people and projects that had hit a wall and stalled and not only saw them through to completion, but also independently took on the task to fix and streamline any other hurdles that might prevent success even after we hand off the completed work. I can think of no better way to describe her than "terrifyingly competent" at any task she sets her sights on.
Forrest Gordon