From Financial Guesswork to Scalable Infrastructure: How Richland Pest & Bee Control Built the Foundation for Confident Growth
Richland Pest & Bee Control is a multi-million-dollar pest control company serving both residential and commercial customers. After taking ownership of the business from his father, President Michael Sarnese and the company’s leadership team partnered with Key Process Partners to modernize their financial operations and prepare the company for its next phase of growth.
Before
Before working with Key Process Partners, Richland Pest & Bee Control was at a critical stage of growth:
- Recently acquired as a second-generation owner with limited growth momentum
- Operating as a traditional business without scalable systems
- Growth decisions were driven by gut instinct rather than data
- Expansion-related business debt with limited financial visibility
- No formal budgets, benchmarking, or reliable forecasting
- Company’s financial leader lacked formal accounting training and support
- No regular cadence for financial meetings or reviews
- Limited understanding of true business performance
- Payroll systems were not scalable and needed to be transitioned
Before working with Jen, we were relying primarily on gut instinct. We would make predictions and they were often in line, but we wanted more certainty. We were looking to get the heartbeat of the business and not just the pulse.
After
Over 12 months, Richland Pest & Bee Control built the financial infrastructure needed to scale with confidence:
- Established systems and processes designed to support long-term growth
- Successfully transitioned to a new payroll company and payroll system
- Gained a clear understanding of financial performance and cash flow
- Implemented improved owner compensation planning
- Introduced weekly financial check-ins and monthly financial review meetings
- Ongoing access to a fractional CFO for strategic and real-time decision support
- Connected with vetted tax preparers for proactive tax planning
- Revamped CRM and revenue tracking for improved visibility into performance
Working with Jen has brought so much more insight into our business. We have a clear plan for growth, including how our organizational chart will change as we achieve our ambitious goals.
Process
Key Process Partners worked closely with the Richland Pest & Bee Control team through a hands-on, strategic approach:
- In-person working sessions and on-site observation
- Deep review of existing financial workflows and reporting
- Implementation of payroll and financial systems aligned with growth goals
- Creation of regular financial meeting rhythms to drive accountability
- Mapping out a future-state organizational chart designed for a 150-employee business
- Coaching leadership on key finance and operational skill sets needed for strategic hires
- Providing ongoing fractional CFO support for strategic planning and problem-solving
Conclusion
By partnering with Key Process Partners, Richland Pest & Bee Control moved from financial uncertainty to operational clarity. With the right systems, meeting cadence, and strategic finance support in place, the business now has the infrastructure, insight, and confidence needed to scale sustainably — and leadership can make decisions backed by data instead of guesswork.
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